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Anonymous
I ordered a large hamper as a present for our business partner and chose a nominated day delivery. I received no dispatch notification, no delivery on the chosen day. Customer Services are impossible to get through to, I tried all available channels - there's simply no response. I'm absolutely shocked as I never expected this from F&M. Horrendous service, never again. How can you operate like this? Total embarrassment of a company!
3 weeks ago
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Fortnum & Mason has a 2.2 average rating from 124 reviews

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