Lies, lies, lies. Item ordered 10th Dec with delivery by 20th. Whatsapped for non arrival and was contacted 12 hours later with an outright lie that my parcel was with DPD and would be delivered on the 20th. No, it hasn’t been. It was a Lloyds payment and I contacted them. As of now, Lloyds have refunded my money, albeit pending them contacting F&M for their side of the story. Judging by the scores of people trying and failing to speak to someone, I wonder if my bank will have any more success. An absolute shambles of a company!
3 months ago
Fortnum & Mason has a
2.0
average rating
from
139
reviews
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