Placed an order on the 3rd of December anticipating the Christmas rush, all went through fine and received the confirmation email saying it would be delivered on or before the 11th of December. Then nothing, no updates no further information nothing.. wait until the 11th, no delivery, contact the email address they provided to find out its no longer in use and sent a link to WhatsApp.. I then waste a further 24hrs being given the runaround by muppets, only to then be told they couldn't find my original order, and that they couldn't ship another until the 27th of December. I then asked just to refund me, to then be told this will also take another fortnight! Absolutely abysmal service, its a shame because they sell some brilliant products, but I will never shop here again.