Absolutely terrible company. After 4 days of phone calls , internet chats and wots app messages the so called customer service team have still not resolved the missing items from my delivery or collected the box incorrectly delivered here. Most the staff do t speak a word of English and are absolutely incompetent. The mgt team could not run a bath and are rude and equally useless. No one takes responsibility or can deal with sorting a simple problem. A so called manager named Porsche needs to be sacked as is a total liar and rude and condescending with a chip on her shoulder and should not work in customer service . Have given up trying to get it resolved now. Suggest everyone avoids this company .
2 months ago
Fortnum & Mason has a
2.0
average rating
from
139
reviews
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