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Anonymous
Items ordered online were never delivered. I was eMailed several days after ordering them, that they are now ‘out of stock’ I have just received an eMail today telling me that an ‘out of stock item is now available’ I went to the website in 5 seconds, only to be told yet again that it is ‘out of stock’ No apology from Fortnum & Mason for taking credit card order of Christmas chocloate truffles, when none were available What is wrong with the computer system? Stock control shouldn’t be such a problem! Such disappointment from what used to be a reliable store.
3 weeks ago
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Fortnum & Mason has a 2.0 average rating from 139 reviews

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