My first and last time using Foster's. I ordered my son's uniform in early July at a school induction day. I have been chasing several times for my order, and have received part of it but without the inititals on that I had requested. The outstanding blazer i have been waiting for i chased this morning on the phone with a wait time of 1.5hrs. I was then told it was ready but upon collection i had to wait another 40 mins to be given a Blazer that was at least 4 sizes to big, not the size i ordered! The size on the tag was in fact crossed out with a black marker and a new size written next to it, which happened to be the size i ordered! I then waited another 40 mins to try to exchange it in the shop but was told "the tailor messed up" and they are going to amend the size to 4 sizes smaller which i know from experience working in fashion that it is not possible to amend a large blazer to a small blazer, it will be a completely different pattern!!!! I have received no communication from Foster's throughout the entirety of this order. The management needs to address this issue immediately! I will never use them again, and will not recommend to anybody! There were a lot of other disgruntled customers there trying to collect their orders amongst the chaos! No stars given but only gives me the option to leave 1 star!
1 year ago
Foster's Schoolwear Ltd has a
1.4
average rating
from
11
reviews
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