AVOID AT ALL COST! I purchased the Peak Design Everyday 30L backpack from this website and it has been one of the worst experiences ever. The backpack took a whole 20 days to arrive! Apparently, there was a stocking issue (even though the website continued to say 'in-stock'). However, there was absolutely no communication from the customer services team to let me know of the delay. I had to chase them to receive a response and if I hadn't been persistent, I wonder whether I'd have gotten any indication of the delay at all or even my product. The backpack itself is wonderful but this website and its customer service is appalling and must be avoided!