Ordered a Peak Design item which was shown as in stock and on a 3-5 days delivery, Received the usual reply thanking me for my order etc. Then nothing, waited 7 days and emailed them to be told that the problem was an incorrect stock count and that they would despatch ASAP. Waited another couple of days and rang them. Spoke to the very nice Holly and she said Peak Design had not sent the goods and that they were waiting a re-delivery. To be fair to her once the goods were back in stock (or did they already have stock and had just messed up with despatch?) the goods were despatched on a next day service two days after my call. In total I received the item 15 days from order which in these times of next day 7 day delivery is pretty poor. Well done Holly it seems you have your work cut out, having to constantly deal with disgruntled customers, this comment after reading many Trust Pilot reviews of people experiencing the same problems. Won't be using them again.