Where to start with these clowns. Appointed them to sell building land. They took photos of someone else's land that was no where near the property and I had to correct them before they published. In the odd 6-7 months they were marketing, they got a sale, but I barely received any updates unless I phoned them. They never responded to any emails and told me they never received them when I challenged them... ok then, even though I copied three of them every time. When I phoned it went to answer machine sometimes and nobody ever called back or if someone did answer, they would tell me they'd pass on a message, but still never called back. We had a sale at this point, but the builder was messing about. I decided to write a final demand email, so looked on line for the managers email address and low and behold... I've been emailing him all along, Daniel Cotterill. He's a partner and if he cannot be bothered to respond, what chance do you have. I phoned again for the last time before removing them and he answered the phone (caught him) and told him he had two weeks to get the contracts exchanged or they were getting kicked off. Two weeks passed and nothing, so I phoned them again the day before and spoke to someone else, left a message, but still no response/call back. They were dropped three days ago and I sent a scathing email to Fox and Sons Hastings, their head office, backers and IT team. No response, there's a surprise. Don't do it. Do not use these chancers at any cost. They will try to pull you in on an overpriced deal just to get you on the books. Pay more for a better service elsewhere, which to be honest will be everywhere else. Daniel Cotterill... you and your team are a discrace to the industry. How Fox & Sons Hastings are still trading is beyond me and I would put money on this sloppy outfit being out of business within 2 years.