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Laura
One item arrived damaged. Sent photos and had to them print off a label to send it back before getting a refund (which has not been received yet). Went through topcashback for an extra incentive, but fragrance direct have declined and refused to pay. Very disappointing, why lose a potential customer over a couple of quid? Won’t be using again as I don’t like dishonest companies. If you are going to promise cashback then do the decent thing and pay out. Please refund the item I have sent back!
3 years ago
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Fragrance Direct has a 2.7 average rating from 141 reviews
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