I wish there were 0 stars.
Please be careful when ordering any items from this website:
--They sent me used products - with fingerprint from someone who wanted to play with the product. And they did not check it, they just simply shipped that item out.
--They do not care about packaging, so when I received the products, the box was out of shape, the part of the bottle were broken.
--Bad customer service people, who is sitting there and will point the finger at you when problems happens ,'' sorry, but that was your fault''
--They sent me the wrong products.
--The products arrived leaked outside.
** I ordered 31 items - 2 used, 8 were damaged, 1 wrong product, 2 leaked. These and the rest were packed in a very bad condition box - which was used to ship fragile items. Who is caring here?
**They sent me an email saying sorry and blamed the shipping company for damaging the products.
The shipping product did their best to ship the products, and they did not change the content inside.
These guys should learn about customer service before doing business.
5 years ago
Fragrance Direct has a
2.7
average rating
from
141
reviews
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