Terrible customer service. Ordered something which wasn't in stock but showing on their website. Was not informed at all. Had to call them a week later to find our what was happening. Was initially told it was being delivered the next day, then when it didn't arrive next day was told the truth. They are just a distributor for proper hardware company's (like Tool Bank who they were meant to be getting my item from). Would never buy from them again. Showed no sympathy for such terrible service
7 years ago
Frank Howard Tools & Fixings Ltd has a
4.7
average rating
from
275
reviews
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