The item I ordered showed ten in stock so I expected the item within a week? but after two weeks nothing had arrived. Also I never got an email confirmation of the order only a PayPal payment email. I called and was told an email was sent I said I never got it. Through my postcode the order was found and I was told there was a wait for the item. I asked why as it showed stock, I was told some excuse that they have to get the items in. So don’t they hold any stock??? I chased it up again a few days later still no stock. Finally it arrived about three weeks after I placed the order and I was told it would be sent out next day. It didn’t arrived. It was chased again and I was told it didn’t come in after all but was there now and I would get it Monday of last week. Didn't arrive as there were problems with delivery driver, it was chased and arrived Tuesday. But it was the wrong item totally, not even same make. My item was with another lady so I was told and I had her item! They picked up the wrong item same day, yes quick to com that!!! But mine couldn’t be returned as that person it went to was away! So they reordered my item. It was due in Friday and I was due to get it Monday, didn’t arrive, told it came in Monday will get it today Tuesday. So today it came! 12th June ordered on May 20th but though it’s the right make it’s the wrong item again!!!! They arranged for it to be picked up this afternoon again very quick on arranging pick up! But no mention of what they are doing about my item!!!! I said I wanted a full refund and they seemed shocked. So I am waiting I hope for that to be issued. I have already had the postage issued to me after the first mistake. It seems looking at the reviews this company was good to deal with but this review and the previous one seem to imply they have issues now so I woulda avoid buying from them over the web maybe in store? Is ok if they have physical shops?