Seem good quality but sizing is out. I am size S and ordered S but they were way too small. Customer service stated I would have to pay to return to get a refund. I cited their policy which states I get to keep the wrong item and they will send the correct size. They agreed but gave me a voucher for the item but not delivery. I had to complain again to get the cost of delivery covered. All now resolved and I await delivery but why all the frustration and arguing when they have a clear policy?
1 year ago
Franklees UK LTD has a
4.6
average rating
from
509
reviews
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