I’m not very happy with the sizing of this company, when my items arrived they ran extremely small, (size large more like a small). This is mentioned in the FAQs but should be more visible for customers before purchasing or they should just change the size measurements. I used the right fit guarantee for one pair of underwear, they sent me a voucher for the price I paid (£6) but by the time this came through, the prices had risen back to £15 as I’d purchased these in the Black Friday sale. I feel that it would’ve been better to have emailed a preferred size and been sent that rather than recieving a voucher I can’t use. I just feel that this is a ploy to gain more money, I’m sure other people have experienced similar. I also returned the rest of my order over a week ago for a size exchange, but have not heard anything back, and by now the prices of everything I originally ordered will have gone back up, meaning that I will not be able to purchase the same quantity as it is too expensive. Not to mention there are no paid returns, so I had to pay for this myself too. Not satisfied with this company, I will use the e-vouchers for exchange when I EVENTUALLY get them, seeing as I’d lose money if not, but I certainly won’t be buying from this company again and would not recommend them to anybody.
1 year ago
Franklees UK LTD has a
4.6
average rating
from
509
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.