For context, I am a 60 year old woman who has been driving for 35 years, and so far, touch wood, only one minor scrape...so not really a suspicious character. So...after taking out insurance, I went away for the weekend. When I returned, I had an email that sounded threatening asking why I had not fitted the telemetrics device. A few days later, I had another email asking for evidence of my no claims despite accepting my business without it initially. Again, a warning was issued. Next, another email arrived saying I hadn't signed the credit agreement for the direct debit finance. It looked suspicious to me, as I was pretty sure I had. That was the last straw; I cancelled my insurance and paid the cancellation fee. I am £140 out of pocket because of them, so that is a pain. However, a huge weight has gone from my shoulders by getting rid of them. They are shockingly bad. Don't be tempted by the cheap offer. It's not worth it.