How do these people sleep at night ? Avoid or suffer the consequences, one of the worst experiences of my life. After the attempted theft of my vehicle I reported this to Freedom brokers who then passed me to action 365 who then passed me to there other company PUKKA insurance, I say pukka when they should be called something that sounds similar but not as pleasant. To explain fully my experience with them would be like writing a book, But the short version is that I ended up having to arrange recovery myself / arrange the repairs myself and pay the bills. Pukka , action 365 and freedom all in it together To rub salt into the wounds when the insurance with them was due to end and I tried to renew insurance with another company I was informed by me potential brokers I had a claim outstanding for £ 1,200 With pukka , I then eventually managed to speak to a claims advisor for action 365 who confirmed this lie . I’ve never received a single penny from this company in fact it cost me over £ 1,550.00 to get my van back on the road and now my insurance history record shows as : Vandalism claim £ 1,200 . How they get away with this kind of behaviour I can’t understand, I can only put this terrible experience down to my own stupidity in not looking into the company before insuring through them. I can only hope that my and many others reviews will help save a lot of time , anxiety and money for others.