DO NOT USE THIS COMPANY! Our vehicle was hit on a Tesco Car Park, luckily we weren't in the car. The driver sped off but one of the Tesco Staff photographed him and took his registration number and the police traced him. Our vehicle was assessed and we were informed that it would be written off. We had 5 years no claims and had paid extra for no claims protection and legal aid. Once we'd purchased a similar vehicle, same make, same year, we contacted Freedom Brokers to transfer the policy to the new vehicle they refused to do it. They even lied and said they hadn't received any claim from us but we had the number that we had rung on the day so we rang it again and they admitted that they worked on behalf of Freedom Brokers. Now we had to go online and find alternative insurance and low and behold the cheapest policy was £230 per month against about £70 previously. About a week later we went on Freedom Brokers website and suddenly they could now insure us - at the higher rate that we were now paying! So we contacted the Financial Ombudsman who mucked around for months and then said that they had no case to answer, they couldn't ascertain who was the actial Insurance Company. Freedom Brokers is owned by the same people that own Action 365 Ltd, they are the same Directors. They claim that the policy is underwritten by another Company called Musgrove based in the Channel Islands. We contacted them and they said they wouldn't deal with Action 365. So obviously what they've done is put something negative on the insurance database which is just a ploy to force up the policy cost. BE WARNED DON'T USE THIS COMPANY!