I decided to go with freedom brokers after buying my car 4 days later my car got stolen. My insurance included a telematics device I phoned the freedom to drive telematics company to tell them I had no car so could not put device in if I had no car. Constantly sent emails telling me to put device in car or my insurance would be canceled. Given millions of numbers and policy numbers and reference numbers. 17 hours one day trying to get my head around everything. I am now 9 days in with this company and still nowhere. My car was bought on finance so owe them too and no doubt there will be costs with this company too. I too will be considering going to the ombudsman.