Login
Start Free Trial Are you a business?? Click Here
Anonymous
I ordered a single pair of pants on one transaction. They billed me for two pairs on two separate transactions. I reached out to the company via chat and they said the charge would come off in a few days when the product doesn’t ship. Well, it’s been a few days and a single pair have been shipped but I still have two charges. I’m on vacation and my money is held up on the pending charges. Customer service wasn’t helpful and said to just wait. I asked to cancel the order and give me a refund but they wouldn’t bc the pants (singular) had been shipped. The second charge remains and they couldn’t care less. I’ll return the one pair as soon as I receive them as the company’s customer service wasn’t helpful! Ordered one pair of pants on 5/25/24. Reported duplicate charge on 5/27/24. Still two charges on my account on 5/29/24. Ugh! Buyer beware!
3 months ago
Read Free People Reviews
Free People has a 1.6 average rating from 11 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial