Wish I'd seen these reviews before ordering, now I'll have to initiate a chargeback with my bank because Fresh are ignoring me, don't respond to emails, webform, live chat and you can't get through on the phone. Customer service is an absolute disgrace and when it's this bad I lose all faith in their products, they're not trustworthy. Seriously, don't waste your time and money shopping here, they'll rip you off then you'll never hear from them again! My order was missing items to the value of £70!!!! That's a lot and who can afford to have some company just take that amount of their hard earned cash then ignore you. Honestly, don't buy from them, read the reviews and go elsewhere and use products from a more ethical and honest company and brand. I wish I had, would've saved me a fortune. Now instead I'm forced to initiate a chargeback because I ignored the reviews, thought couldn't possibly be that bad, boy was I wrong!