THIS IS A SCAM WEBSITE. FULL LIES ABOUT DELIVERY DATE/TIME. DOUBTFUL THAT THEY HAVE REAL FLORIST CONTRACTED WITH THEM. Please read the other reviews as well- very similar to this experience and/or with very poor quality plants upon delivery Placed an order for a same day delivery for a location in a major city in the U.S. By 4pm, the receipient noted that the plant had not arrived, though the website stated that the delivery was completed at 10am. Here are the list of calls and contacts made 1) direct call #1, intended delivery date 4:30pm- customer service agent stating that delivery will likely happen later in the evening. cannot share the florist's information, but claimed that the florist likely falsely marked "delivered" earlier than the actual intended delivery time 2) direct call #2, intended delivery date 7pm - customer service agent stating that the delivery will now be postponed to later in the day OR the day after... cannot share florist's information 3) chat, intended delivery date 10pm - customer service agent stating that the delivery will possibly happen later in the night (??!) 4) e-mail, intended delivery date 11pm - customer service agent stating that the delivery will now definitely happen the next day but that the contracted florist will change to their "preferred one." will refund 50% original order 5) phone call, one day after intended delivery date 4pm - still no flowers delivered - customer service agent stating initially that the requested plant is NOT AVAILABLE WITH THE CONTRACTED FLORIST...?!!!!! and that the delivery will have to be pushed back to the day after. Upon demand for a FULL REFUND, they then "looked into it further" and now decided that the contracted florist does have the requested plant flower available and that the delivery will happen by 6:30pm... (they even offered a 25% refund in GIFT CARD??) Still no resolution. No delivery. No refund. Recipient kept waiting for no reason at her inconvenience. This being a TYPICAL AMERICAN SCAM BUSINESS, all phone calls routed to international call centers where they have a script of lies to tell their angry customers. ABSOLUTELY AVOID