must strongly condemn a company that has no credibility or understanding of the term "same day delivery." I chose this product entirely because the official website mentioned: "Our Same-Day Flower Delivery service ensures that your heartfelt sentiments reach their destination without delay." However, they are utterly lying. Since placing my order in the morning, I contacted customer service five times. Each time, they assured me that the delivery would be on time today. But after 7 PM, when I contacted them again, they told me the delivery wouldn't be made today and that it would definitely not arrive as promised. They could only arrange for delivery the next day. Delivering flowers on a special day being postponed to the next day is unacceptable. Never choose this company; they have no credibility and are disgusting. When I asked customer service for the florist's contact information to inquire directly about the delivery, I was told they couldn't provide it. This means you have no way to check on the delivery status yourself and are left waiting passively.