Thank you so much for your kind words, Joyce! We're thrilled to hear that she was pleased and that everything arrived right on time. We appreciate your feedback and hope to serve you again in the future!
“While the flowers I sent my daughter were beautiful, the substitution was nothing like the arrangement I ordered. I would have appreciated someone letting me know the flowers I ordered were not available. I ordered them several days ahead of time and would have selected something else.”
“I was impressed withbFromyouflowers, because they did not have the exact flower arrangement I selected. However, they contacted me to see if they could substitute another arrangement in its place. I was sad because I really liked the container the flowers would have been in and I knew the person would have her spirit uplifted. Anyway, I agreed and they did an excellent job. She was happy with them, therefore I was as well.
Thanks for making the necessary changes. They were still beautiful flowers.”
“The arrangement was not as shown and the sunflowers were not all consistently the same, some were full and bright yellow pedals and others were green and looked dead. The entire arrangement lasted about 3 days. I usually get good results when I order, but this one did not meet those expectations.”
A supervisor has reached out to you regarding your experience. They have left a voicemail and sent an email regarding the resolution. Please contact us if there's anything else we can assist you with.
“I was disappointed that the recipient received a bunch of tulips when I chose the Florist Choice bouquet. I expected more for the $75 dollars that it cost. I have used From You Flowers in the past and the recipients have been please by the flowers. This last bouquet may make me rethink this in the future.”
A supervisor has contacted you regarding your experience. They have left both a voicemail and an email concerning the resolution. Please let us know if there is anything else we can assist you with.
“These flowers were an anniversary surprise for my sister. She called and thank me for how beautiful they were. However they were delivered a week early. They were supposed to be delivered on July 3rd. No harm, she loved them anyway.”
“Flower bouquet was beautiful for my friends birthday. The disappointment was the they were delivered before her shop opened and whoever delivered them put them on the ground in front of the store on a busy street and they sat there for almost an hour. Lucky someone didn't steal them! Beyond irritated”
A supervisor has contacted you via voicemail and email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
“My order was delivered to the wrong address, so I had to call several times to customer service to straighten the order. Instead of Saturday order was delivered only on Monday.”
A supervisor has reached out to you to discuss your experience, and they have left a voicemail as well as sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don’t hesitate to contact us if you need any further assistance—we’re here to help.
“I have never been so disappointed with a purchase. Since when is the client expected to assemble a purchased flower arrangement? A box containing flowers and chocolate-covered strawberries was left on the porch in 100-degree weather. By the time my elderly aunt realized the box was out there, the contents spoiled. See the attached photos!”
A supervisor has reached out to you through voicemail and email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don’t hesitate to contact us—your needs are our priority.
“I ordered an anniversary arrangement and paid extra to be delivered on our anniversary day to my wife's job. I job a notice after 3pm that it wouldn't be delivered. The notification said they would deliver the next day and they would refund the extra charge. I was highly disappointed as I know she expected flowers on our anniversary day as in the past. She is a cancer survivor and this jester on my part just makes her day. After calling customer service they guaranteed it would be delivered the next day by 5pm. Why not by noon since you missed the entire prior day I paid extra for? Unacceptable. I Most likely won't use your service again.”
A supervisor has reached out to you to discuss your experience, and they have left a voicemail as well as sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don’t hesitate to contact us if you need any further assistance—we’re here to help.
“The anniversay bouquet I ordered for my wife was delivered after 6:00 pm. When I opened it I was dismayed that it only came with the roses and none of the other fowers that were promised in the description. The roses were already wilting and were dead around the edges. I threw them out today as they were withered incuding the leaves.”
We apologize for your recent experience and appreciate your feedback, which will help us grow as a company. At this time, we have refunded your customer service team for your order in full. Please feel free to contact us if there's anything else we can assist you with.
“My niece loved them ! So that was important to me. Thank you ! Also , I like that you have a description of how the flowers look and what comes with them. ex. A blue vase...”
A supervisor has contacted you via voicemail and email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
“I’ve had issues with my last two orders
And sadly will not be using from you flowers anymore. One of the orders was delivered a day after the promise date even though I paid extra for the delivery. Then this last order was for a death in the family. The flowers were NOTHING like what I ordered there was no card, the flowers were just left at the door with a piece of notebook paper with my aunts name spelled incorrectly, embarrassing. I was refunded $13 of the $60 plus dollars I spent”
A supervisor has reached out to you through voicemail and email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don’t hesitate to contact us—your needs are our priority.
