Listen. I really liked this website...at first. Customer service is lovely, but unfortunately, I wish I could say the same about the delivery experience. Paid over $17 for same-day delivery, and the florist driving the truck couldn't find our business. We're literally right on the main road, albeit a little tucked into a corner without a clear driveway. I had to contact customer support four different times. I was told it would be delivered to us at 2pm, and I got a call from the company, supposedly, a few minutes after. The florist spoke little to no English, and I couldn't understand a word he said, and then he hung up on me. At the time, I thought it was because he was able to find our business. I even selected Business when purchasing. I got these as a farewell gift for my parents (We're a family owned company, and they are going on vacation for all of next week) After half an hour, I contacted them via online chat, and spoke to someone who told me they would be there any time. An hour goes by, and my delivery date changes to tomorrow. We are not open on the weekend, and that would be why I paid for the same-day delivery. For over a hundred dollars, this is not what I was expecting in the least. My new delivery date is set for the 21st when they get back, and supposedly, will receive a 30% refund in the next 2-3 days. I will write another review when, and if I receive the flowers, chocolate, balloon and teddy bear I purchased on the 21st. As of right now, to say I'm disappointed would be an understatement. I ordered before 10 AM and won't get my order until two weeks from the date I ordered on. I am utterly fuming. I would have saved money and time, plus, I would have actually received my order on Door Dash rather than going through these "Florists." I recommend you don't waste your time on this site. I won't be returning. Very, very unhappy.