By far the most aggravating experience ever, and the last time I will ever use this company. I ordered flowers this morning for same day delivery only for the recipient of them to not receive them until now only because I talked with someone online and then over the phone. I understand that this was an issue stemming from the florist not answering the company's calls, but I was told on the phone that they would then arrive tomorrow instead but the bouquet would be upgraded. Not even 10 minutes later the recipient of the flowers receives a call that they are now on their way and the company had no clue and at that point wasn't helpful. Very frustrating- save your money.