Terrible customer service! Don't buy! Unreliable products! Used to be a good company in the past, but now it's a nightmare. My blender LED touchscreen panel stopped working, I returned it to the repair center, then I get an upgrade offer, paid, received blender (doubtly new) that completely stop working only after the second time I used it since I opened the box, returned it... FOUR MONTHS now and I don't have working blender! And I PAID for new one and the shipping costs! Any feedback I get is no less than ten days after my messages and most of the time is completely inadequate.