Absolutely poor, horrible customer service! First, had to wait an eternity just for inventory shortage on a basic color, black. Then, when finally able to, was misguided by a product... and when tried to speak with customer service about it, and discuss returning via telephone, they were absolutely useless. They simply told me to use the link on the website for returns, as they couldn't do anything, because there is a special department dedicated to returns. And, not only does they link not work, constantly telling me error, but return emails are not responded to within 24 hours as promised, not even 48 hours... I'm still waiting to hear back from the return request email I sent days ago. Absolutely horrible, miserable!!!