You keep asking me for an honest review, you’ll get one. My first order: Universal Buddy XL. When it arrived, was missing the insert rendering it useless for 2 weeks while I waited for you to ship me the missing parts. 2nd order: 2 universal buddy with a special design. Not only did I get the wrong design (which what I received was blank white with no design at all.) but you sent me a single one that was correct to try and correct the issue, then 2 blank white ones! All I wanted was the 2 with designs like I had paid extra for. On top of that, I will give you credit, you did send me another correct buddy and had me keep the blank white ones (which is the ONLY reason you’re getting 3 stars instead of negative) but it took over 2 weeks for that to arrive and they were ordered as gifts. I explained that to you, and could you be bothered to expedite shipping? Apparently not. I’ll be honest, I have foam koozies that can keep a 12oz can colder longer than the little buddy can. The XL Buddy can keep a 20oz drink cold for over 12 hours.
So, TLDR: Whoever is in charge of order fulfillment either needs a vacation or needs to refresh their indeed resumé, and you guys need to test the standard buddy’s again because they do not keep things cold nearly as long as you state they should. Universal buddy XL is the way to go, just don’t expect to get your correct order on the first try.
1 year ago
Frost Buddy has a
4.4
average rating
from
4,314
reviews
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