I ordered a cup from an ad on Instagram. The cup that I ordered was “marigold” with flowers on it. When I received the cup it was blue with a nurses images on it. I contacted support and they were quick to provide a return shipping label. I mailed the cup back that same day. It took over three weeks for the return to be processed and a new cup sent to me. This second cup, however was also not the original cup I ordered. I decided to just keep it because it is a plain colored cup. Because of being bait and switched and having to wait more than 2 months to get a cup I will not be ordering from Frost Buddy ever again.