Great place for shopping for top jewlery but it was one thing that a business man like myself bothered me. As a businessman documentation is important in any contract or transaction. After my purchase they gave me an invoice instead of a receipt because I paid in full and it was incomplete. It did not state a couple of things that is really important. One is that I paid in ful it did not state those exact words on the invoice. The other problem was the invoice was very veg on the information on the jewlery I brought like the weight of the gold content in the jewlery which should be stated in the Certificate of Authenticity. All Jewlery Shop with good creditability should issue a Certificate of Authenticity highlighting the content of the jewlery. It was none given. Whats so amazing is I email before hand asking about this and their was no reply. After a few emails expressing my concerns the corrections where made for the exception of the Certificate of Authenticity. Also, I went to purchase a jewlery I saw on their website it turns out when I arrived they did not have the mens bracelet I wanted with a particular clasp. Instead of posting saying they where out of that particular bracelet with that clasp I ended buying a rather nice one with a different clasp but anyway all is well and I happy with the one I got. Needs much improvement on customer service especially for out of state customers.