I ordered a 9mm x 8 in Cuban link white gold bracket on Dec 21st & paid the 1 day air shipping. I knew there would be a delay because of the holidays. I didn’t receive it until Dec 30th & it came in a cheap bag (not protected or sealed correctly).. & it also ended up being the wrong bracelet. It was a 8mm x 9 in. After a couple days I sent it back to get the correct bracelet it took 13 days to come in. Really great quality, beautiful piece of jewelry, (came in a box nicely wrapped the 2nd time) but really shitty customer service. This was an online order so maybe you’d have a better experience with an in person purchase. Overall I give a two because of how I was treated throughout the process.