The exchange process on ftx-exchange.com negatively impacts the overall user experience by causing significant delays, introducing unnecessary complexities, and leading to potential financial inconveniences, as users are forced to navigate through a series of cumbersome steps that not only consume valuable time but also increase the likelihood of errors, miscommunication, and unsuccessful transactions, ultimately resulting in frustration, dissatisfaction, and a diminishing sense of trust in the platform’s efficiency and reliability, which may discourage users from conducting future transactions or recommending the service to others.