They deliver my sofa in july...the stitches came off the sofa saw tat on the first day they delivered sofa is woody children hurt themselves laying on it.... The headrest wood was flaky n the headrest came off loose.... I had called them there was the covid period so this year they afew times they keep saying email i never respond n after wards say pay $76 for transport they will pick up the sofa the man came took half the sofa n the headrest with metal buckle sticking out i did ask them to take the whold thing i paid for the transport the man say this part is ok they might destroy tat whil transport so better dont .... They did the stitch the next day the stitch came off again... Im sick n tired of emails i want u to callme n settlethe issue will be putting this up on social media if i dont get this issue solved!!!!!