Our first purchase from FUN4KIDS has been a great big " HO!HO!HO! " from beginning to the item's delivery today! We ordered, what we consider to be, an "expensive" item - The " RAZOR HOVERTRAX 2.0 " @ £399.00 plus £30 carriage - and, I must admit, some of the negative reviews caused us a little concern, but they seemed to be far outweighed by the positives, so we " took a chance "! ..... And we are VERY glad we did!! FUN4KIDS kept us informed from day-one concerning EVERY aspect of our order, including: Order confirmation, invoice, confirmation of dispatch, Tracking no., as well as confirmation of payment via our Amazon UK a/c!! We ordered last Thursday (16th Nov) and our Grandaughter's Christmas Present arrived TODAY (20th)!! Tell me how you can beat that for service?!?!? Securely, and well, packed! Brilliant! WELL DONE FUN4KIDS!! You're a credit to internet shopping!!!! MERRY CHRISTMAS TO YOU ALL!!!! Phyl and Chris