Excellent service and product, I have a three year old leather suite, which looked ten years old. Went on the Internet and came across Furniture Clinic, rang them as I live in Spain. They where so helpful, and although they do not at present deliver to Spain, the person suggested I had a colour kit sent to my daughter in the uk who I was about to visit,this was on Friday it arrived first thing on Monday. I could not wait to get back and try it out. The results are superb, my suite looks new again. Mixing was easy when you follow the clear instructions. I would recommend this company and their products. I will be shopping with them again when I visit U K in the summer. I have promised my self their cleaning products, deffinately five stars.