yesterday at 1pm ordered a pack of sponges and clothes received today at 11am 22hours turn around fantastic service. To top it all I passed on a bottle of cleaner and polish to daughter who has a very old cream suite. She has just had whole house plastered imagine the mess. Has husband two teenage boys and once dogs who thinks house empty sofas mine. Showed her quickly how to use left her with a circle of very clean cream sofa. Not popular doesn't need a new suite now. Couldn't believe the result I've used it often but I was impressed.would highly recommend it