I ordered some leather i) stain remover, ii) cleaner, and iii) protector. We had some quite bad marking on a leather chair from my husbands jeans and cords, which had built up over a period of time. To be honest I wasn't too hopeful that he stain remover would work as the staining had built up over a period of time - BUT it did a fantastic job, we're very pleased with the results with minimal effort. We then followed up with the cleaner and protector on the chair plus other leather seating in the house. I would definitely recommend these, despite considering a lot of other options at the time. I did phone before placing the order for some guidance and the lady who answered was very helpful and knowledgeable.