Having purchased a new three-piece suite to replace our twelve-year-old tan leather one, my wife and I thought it prudent to have one of the chairs restored to better condition before trying to sell it on. the other chair and sofa were still in good condition. Browsing the internet for restoration ideas, I came upon Furniture Clinic. I purchased one of their products (Balm) which did not produce the desired effect, mainly due to the fact I ignored their contention it was only suitable for absorbent leather. However, following further advice, via email, I took delivery of the correct repair kit and it performed admirably (see pic). We are delighted with not only the finished product but also the advice given and the quality materials supplied. My wife is now suggesting we may cancel our new suite and stick with our newly restored old one! Thank you Furniture Clinic.