I ordered a simple product and unfortunately the item delivered was not the one ordered. You might think as I did that these things happen and this would be easily rectified – not so with Furniture Clinic. I have sent three emails over the past 9 days but for some reason they have decided not to respond and correct their error. I have checked my spam box for missed mails and my last email advised that I would not chase them any longer to correct their error over such a low value item, but would instead warn others about ordering from them – they are yet to respond. In summary – Shop somewhere else & do not order from this company. They do not communicate and their customer service is non-existent.