Very bad Company to buy from! Avoid
We had 2 Stanton Leather Benches delivered months late and when they did arrive they was damaged from Fedex (cuts and holes in the leather) Taf at the Furniture Megastore ignored our request to return them for a refund or exchange and delayed the process. They eventually sent a repair company out to inspect & report & the repair company who done the report advised me that he would not accept them to be repaired, as they are new and require complete new panels.
Taf ignored our request for a replacement and said we had no rights to return them. Time passed so I contacted the bank for help and the bank opened a chargeback, the company declined the chargeback saying that we had not returned them.
1- The furniture Megastore refused to accept any return
2- These large items that was delivered
3- The Company ignores all emails and does not call me back.
So we have damaged benches thats cost us £2500 and the bank took the funds back.
Yet the Company would of made a claim with Fedex for the damaged goods.
5 months ago
Furniture megastore has a
1.5
average rating
from
16
reviews
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