Not happy at all!
Bought a couple of sofas from the Friern Barnet branch beginning of May. We were told one of them would be delivered within a week. Three weeks later upon tracking the order discovered it was due to be delivered in July. Upon enquiry the lady over the phone made an effort to find out what the problem was and kindly managed to arrange delivery the following weekend for both items, on the proviso that the outstanding amount was paid first. Having paid the amount and informed them about it they confirmed the delivery would go ahead as scheduled. I even received a text and an email the day before, informing me about the delivery this weekend but on clicking the link it would not confirm the order. So I rang them to enquire, and they flatly told me they had not received my outstanding payment clearance from the store so will not deliver as scheduled. The text and email I was sent confirming the date and time of delivery were, it turns out, ‘just automated’. It beggars belief!
I am extremely upset and annoyed as our plans for the bank holiday weekend have been spoiled since I was planning to host a party on Monday once the sofas had been delivered. Now we have no place for the guests to sit!
1 year ago
Furniture Village Friern Barnet, Greater London has a
2.1
average rating
from
7
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.