We ordered 14k of office furniture that we needed by a specific date, which they said would be no problem. Then told us on the day of delivery that it was not coming, after fighting for a few days we had some of the furniture, but still waiting for benches, stools and lockers. We are now four months later, they ignore any request for a refund via email or calls, and when you do finally get through to someone they just say a refund is coming and nothing happens. We have now decided to take county court action but of course they are based in Scotland, so different laws and different ways of doing it. If this company is still in business soon i will be amazed, they have the worst service ever, and they hide away when things go wrong. Seriously i would suggest you look at other companies as you will be let down.