0 STARS!! Ordered a chair to enable me to work from home at the start of May, a couple of weeks later I got an email saying they hadn't got it in stock but they would give me a free 'upgrade'! Luckily I asked them to send me details of the upgrade which was in no way an upgrade - it didn't have all the functions which I required so I rejected the upgrade and said I would wait for the original chair to come back in stock on 23 June. I have now been trying to contact them since that date to request an update and they do not answer any calls. A few people at work ordered from this company also and they have had to do charge back from their banks to reclaim their money as they couldn't get responses.