Bought a mink cord corner sofa in March 2021 and I haven’t even had it 6 months, it’s completely misshapen, uncomfortable, you can feel the wood in the armrests, under the seats and on the neck area at the back! I called them and they said as it’s out of 30day warranty, so nothing can be done! Eventually after a bit of begging, they agreed to send an engineer from home serve who stated it’s not a manufacturer issue and basically agreed it is just made to a bad standard amd that furniture and choice will put it right regardless- however he couldn’t do it there and then as he didn’t have the equipment with him on the day!!! He said he has to add to the report that it is not a manufacturer issue though!!! And that F&C will be in touch with solutions and it should be corrected - as expected F&C sent an email saying as no manufacturer issue they closing the case!!! therefore furniture and choice would not admit that they sold a poorly made - bad quality sofa which retails at £1499/ currently on sale at £1299! So that’s customer service for you! Stay away and spend your hard earned money on a company that will look after you when you most needed! (AFTERCARE IS VITAL) oh and you cannot view the reviews on the item before or after purchasing! So you basically buying a product that looks good online and won’t even last 1year!