So my problems with Furniture Choice are twofold. First off they took several months to deliver the bed. Weeks into the order they called me to say that the deliveryman had dropped the bed loading it into the van and they didn't have any more. I had to wait months for fresh stock to come in so the whole thing took about 19 weeks before I had the bed. They offered no apology or recompense for this. Secondly the purchase was through Quidco, who tracked the order and generated a £12 cash back claim. I never got the cash and Furniture Choice declined the claim, telling Quidco the order was cancelled (it wasn't; they just made me wait months for it). I emailed Furniture Choice whose agent told me that they aren't affiliated with Quidco. I sent her a link to their own Quidco page and she replied again saying it was a "fake listing". I replied again, telling her she was wrong and asking her to check once more. She ignored me. In the end, after spending weeks getting no joy, I tweeted Furniture Choice who claimed Quidco's systems were wrong and that I should never have been given cash back as my order was too small (not as per their wording on Quidco) - they refused to honour my claim but instead sent me a Paypal payment of £1.40. All this for a bed that isn't even very nice: it's an MDF construct with a sticker of real wood on it. Worst. purchase ever and terrible experience afterwards.