Avoid this company at all costs!!
2 damages tables, countless emails, phone calls, waiting weeks in between each damaged item to have a replacement now it’s bordering two weeks and they can’t confirm with me wether they have the damage items (picked up by their own courier) in their possession or not. I am just constantly being told “we have to wait to hear back from the courier” or “there is no response from the courier”. This seems to be their favourite term to use “we’ve had no response” as they’ve said the same thing when I waited 3 weeks for the damaged table base to be replaced. Apparently there was “no response from the supplier” this time! They literally couldn’t care less!! The way the company treat customers is absolutely DISGUSTING!!!! For the courier to also comment on their customer service that says something!
I am still waiting for a refund of around £900..
AVOID THIS COMPANY
I have also reported them to trading standards along with all the other people here.
4 years ago
Furniture in Fashion has a
1.4
average rating
from
81
reviews
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