The WORST company I have ever dealt with, a bunch of crooks -AVOID. They have stolen my money. I bought the miami side table - the photo on the website showed a one piece table, but with the words 'all items come flat packed unless otherwise stated'. I rang the customer service and the advisor said that the table was one piece. When it arrived, it was a cheap flat-pack item. When I told the manager about my experience, he suggested I was lying, said that none of his collegues would say that. I asked him to check the call recording and he said there wasn't one. He then lied and said they would pay return postage. When I asked for it in writing, he backtracked and said he didn't say this. He told me I would have to pay £30 to return it and I didn't trust them to refund me so didn't send it. I put a one star review on Trustpilot. I then got a call from 'Mark Andrews' (unlikely to be his real name) bribing me to take the review down and saying they would pay the return postage and refund me as soon as the table reached the warehouse. THIS IS COMPLETELY AGAINST THE TRUSTPILOT RULES and I have a recording of him doing this. Unsurprisingly, they used a dodgy courier company who took THREE attempts to collect the item, wasting my Dad's time. They finally collected it over two weeks ago. I wrote 'Mark' an email and - what a surprise! - have had no reply and no refund. DO NOT BELEIVE THE RATING ON TRUSTPILOT OR ANY OTHER SITE. The company ring up those who give bad reviews and bribe them to take them down. By the looks of it, they also put up fake good reviews.