I contacted the customer sales team prior to buying my desk to make sure that it could be orientated in left and right directions. The sales team went off to check and came back to tell me that it could. I went ahead and bought the desk. It soon became apparent that it could not orientate in both directions. I contacted the post-sales customer service team and they advised me that they had given me incorrect information and it could not change orientation. However they refused to refund me - offering 5% refund, increasing to just 7.5% refund when I declined the initial offer. As the desk is part built already I cannot return it. And I cannot use it as it won’t fit into the space. I am so angry that I specifically called with a direct question which led me to buy the desk. And that actually it was a pack of lies which has left me significantly out of pocket and with a desk I cannot use / will not have the hassle of selling on second hand. Do not ever buy from this lying company!