This company sold me good that were not anything like the items advertised and I have now spent hours and hours online and on the phone to their “wonderful” Customer service and someone called “frank”. Have you ever wanted to just reach down the phone and absolutely go crazy with anyone. Well this is what happens every time (and I’ve had to call hundreds of times).
They sold me nearly £500 worth of goods which were advertised as grey and the colour showed a lovely light grey but when they arrived they were dark grey, almost black.
We asked for a return and collection and was told we had to pay £80. This is no fair as the product is nothing like what we ordered. These clowns are just cowboys and need to be stopped.
We are going to report to trading standards and continue to leave reviews until we get a refund.
Absolute disgrace. Do not purchase from this company. They have said the colour is variable and within an acceptable range. Please see photos of items advertised online and the actual colour. They have told us that this is the inside of the unit but it’s not. We have sent photos and videos of both inside and outside. They just keep asking for one more photo of this or one more photo of that. Criminals that’s what they are stealing my money.
5 years ago
Furniture in Fashion has a
1.4
average rating
from
81
reviews
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